Hannah Amin RHAD
Jonathan Ormerod RHAD - Audiologist
Sharon Stone HCA
- Customer Service
Best professional advice
We recognise the impact hearing loss can have on all aspects of your life. People who suffer from hearing loss often feel isolated, lose confidence and withdraw themselves from social situations. Helping people to hear better is our absolute priority. This is why we offer our patients impartial advice on all the hearing aids available, without obligation. Some of our Audiologists are hearing aid users themselves so draw from their own experiences, providing advice and guidance from a patient’s perspective.
Our Audiologists are registered with the Health and Care Professions Council (HCPC).
Best hearing aid technology
We offer the leading brands of hearing aids, including Audibel, Oticon, Audio Service, Phonak, Widex, Bernafon and Resound.
There are a huge number of different types of hearing aids on the market. After an initial consultation to determine your needs, we can explain the benefits and costs of each to you.
Best customer service and aftercare
We provide a complete aftercare package. This includes an initial 60 day adjustment period, with unlimited access to your Audiologist. We then see you for regular six-monthly follow up appointments for the length of your warranty. Most hearing instruments are supplied with a four year unconditional warranty which can be renewed for a further year, providing continued peace of mind.
We pride ourselves on our outstanding customer service and we are proud that most new patients who come to us do so through personal recommendations.
The idea of Hearcentres was developed by Jonathan Ormerod, a respected Hearing Aid Audiologist with over twenty five years experience in the hearing aid profession.
Jonathan comes from a family background in hearing aids. His father, David Ormerod, built a very successful business which grew over many years into leading name in the profession and part of the high street in many towns across the country.
Hearcentres is different. Rather than a large, national chain, Jonathan wanted to create a group of like-minded, local, independent hearing aid centres. He has always believed that people prefer to deal with an established local professional, who is recommended by others.
Jonathan originally established and developed hearing centres in Horsham, West Sussex and Reigate, Surrey. He learnt how to build a long-term relationship with his customers and the businesses are still thriving today.
Hearcentres is now made up of a group of similar established dedicated local hearing centres across the South, East and Middle of England.
It is vital, however that they all retain their individual identities and are established in their local areas as the “hearing centre” to go to if you have a hearing problem.
"Our philosophy is simple. Offer excellent service at all times and fit the best hearing aids. A combination of old tradition and new technology which our customers really appreciate." - Jonathan